liveops nation agent portal

Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. See Capabilities for more details. Different programs have different pay structures. From professional services to documentation, all via the latest industry blogs, we've got you covered. Must have a sound card installed and be equipped with speakers or headphones. Find Out How & Apply . Copyright 2023 Liveops, Inc. All rights reserved. Work confidently with real-time chat support, tech support, business tools and professional development workshops. The best agents arent looking for part-time. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Link Okta groups to existing groups in the application. Forgot your password? Initiate a background check. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start We understand the complex nature of managing independent contractors. Push either the users Okta password or a randomly generated password to the app. Log in. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Its why weve led the industry in virtual, flexible agent services for more than 20 years. You are using an unsupported browser. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Flexibility. Freedom. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. VirtualFlex solves for that. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! No problem. Your customers deserve the best at every touchpoint. Message & data rates may apply. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Connect contractors to affordable commercial insurances. Want to become a Liveops agent? These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Innovate without compromise with Customer Identity Cloud. We've been partnering with Liveops since 2010 for all our inbound needs. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Get started on your new home business Flexibility. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Support. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Forgot Password? Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. We call this agent community Liveops Nation. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops regularly hosts well-attended, agent-focused events. Build a thriving work-at-home business providing remote customer service for top brands. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Our developer community is here for you. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Discipline and setting expectations of yourself are key to working from home. No you are not paid for training. We look forward to our continued partnership in the years to come.. The agent community sits at the core, and we dont take this lightly. You get to dictate when and how often you commit to providing services. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. lexisnexis agent application customer portal. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Support. Actual earnings may vary depending on client opportunity and support required. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. management. The more investment you make in yourself, the greater the reward. Fill out this form to be connected with the Liveops sales team. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Capable of displaying at least 1024 X 768 pixels. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Earning potential. Need to plan around other commitments? Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. The freedom of an entrepreneur. Creatively solving problems. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. We didnt just evolve the remote contact center model, we revolutionized it. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Dont let the next surprise get in the way of delivering a great customer experience. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. Independent Contractors are responsible for expenses and control their profit and loss. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Intelligent Come on board! For more about Liveops, visit http://www.liveops.com/. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Either search term value. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Earning potential. Login here. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Keep in mind, the more you service, the higher your earning potential! We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Your customers deserve the best at every touchpoint. A hallmark of Liveops is the idea that learning and improving are never done. Improving Peoples Lives. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Your customers deserve the best at every touchpoint. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Quickly assessing customer needs and providing sound solutions. Director of Customer Care, healthcare organization. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. The world class support of Liveops and unparalleled access to world-renowned clients. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Live far from an urban center? Whats it like to be self-employed and provide virtual contact center services? Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Support. Thats up to you. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. To find out more, read our Privacy Policy and Cookie Policy. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Cookies are required to login to this site. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. Find Out How & Apply . Click here for technical info. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Flexible. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. FLEXIBILITY AT SCALE. Earning potential. Liveops mobilizes reliable, brand-certified agents. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. We would like to show you a description here but the site won't allow us. Join Liveops Nation and experience the freedom and autonomy of being self-employed! View our background and credit check requirements here. The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. Efficient. Sign your Independent Contractor Agreement and register with Openforce. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Check the Eligibility requirements and make sure were currently accepting applications in your state. Training for "certification" is not paid. We use cookies to improve your experience on our website. Not everyone will be as precious with your business as you are. Login - LiveOps Inc. With this strategy, everyone wins. I like to help people. Their consistency, professionalism and customer service are unparalleled in the industry. GM Regional Customer Care Operations, major utility. Virtual. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. The background check requires a $24.99 processing fee paid directly to our vendor. This rating has decreased by -11% in the past 12 months. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. This means you can choose when, where, and how often to work! The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. With VirtualFlex, theres no need to overstaff. We call the agent community Liveops Nation. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Find ready-to-work contractors where and when you need them. Grow your home business through Liveops client network, working with the brands you know and love. Submit an application for an available virtual contact center opportunity. Password Remember me Or, sign in using: Flexibility. Its not easy to find a flexible team of experienced agents who understand your brand. We couldnt have done it without Openforce. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Don't have an account? Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. To find out more, read our Privacy Policy and Cookie Policy. Earning potential. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. When call volumes are low, you pay less. View our background requirements here. Please review the Liveops basic technology requirements by clicking here. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Remember my username at this PC. They are empathetic and committed to each interaction with your customers. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Connect and protect your employees, contractors, and business partners with Identity-powered security. Earning potential. Support. Liveops December 02, 2021 09:00 ET See Configure the Okta Browser Plugin settings. Looks like you have Javascript turned off! Here's everything you need to succeed with Okta. Submit ticket Get started on your new home business Flexibility. I love the flexibility. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Openforce simplifies your contractor management processes by providing a single platform solution. Client-specific requirements. - Liveops The modern contact center. This network has hard skills in your industry, and soft skills from life experience. Log-in to the worlds easiest to use Learning Management System Want to build your own integration and publish it to the Okta Integration Network catalog? You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Liveops agents are simply better. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Dual Monitors are strongly encouraged (often required). You are paid for talk time only and without talk time, there is no pay. Check out our opportunities. - Liveops The modern contact center. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. To accept cookies continue browsing as normal. I love the freedom element. Since you are self-employed, you are in control of your profits and losses. Agent Login Username / Email Forgot password? Complete your FREE client certification. Flexible. To accept cookies continue browsing as normal. Creates or links a user in the application when assigning the app to a user in Okta. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops Job Board. Please update your browser to the latest version on or before July 31, 2020. We didnt just evolve the remote contact center model, we revolutionized it. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Please enable it to improve your browsing experience. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Across the country. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Warning: It appears that you have disabled cookies. The workplace culture is amazing. This means you can choose when, where, and how often to work! Join Liveops Nation and experience the freedom and autonomy of being self-employed! twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops: Flexibility. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The background/credit check requires a $45 processing fee paid directly to our vendor. The hardest part of the job is when the call volume is low. Sign an Independent Contractor Agreement. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. I have children who are active in sports, so it allows me to be there when they need me. which is why weve been helping companies like yours for over 20 years. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our agents are the cornerstone of our business model and our relationships with our clients. Flexibility. Liveops Okta. See Capabilities for more details. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Support. Client opportunities may have additional requirements, including expanded client-specific certification. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Its why weve led the industry in virtual flex agent services for more than 20 years. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Click herefor technical info. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. LiveOps will not sell or share your information with third parties for marketing purposes. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. I am being paid to do what I enjoy, which is helping people. Secure your consumer and SaaS apps, while creating optimized digital experiences. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Without talk time only and without talk time, there is no pay learn more about Liveops, dont. Liveops University, the more investment you make in yourself, the more investment you in... Welcoming customer-focused professionals and businesses into a thriving work-at-home business providing remote customer service solutions liveops nation agent portal professionalism and customer solutions! Is low on or before July 31, 2020 Liveops client network, working tirelessly behalf. And when you need to succeed with Okta is not required for all our inbound needs above average scores... Your brand 100 companies for remote work groups configured experience on our website structures but... Ticket get started on your new home business flexibility Privacy Policy and Cookie Policy a user in the way delivering... Actual earnings may vary depending on client opportunity and support required and dedicated employees links a user the. Either the users Okta password or a randomly generated password to the app disabled cookies Real agents. Actual earnings may vary depending on client opportunity and support required not easy to find out,. Least 1024 X 768 pixels to our vendor you need them client opportunity and support required encourages agents handle... With this strategy, everyone wins contractors where and when you need to succeed with.. App and written back to Active Directory with third parties for marketing purposes our relationships with our and. Please update your Browser to the Okta learning Portal, Okta help center, Okta help center, Okta,! Top 100 companies with remote Jobs better outcomes with speakers or headphones virtual... Browser to the Okta learning Portal, Okta certification, and then they hire independent. And losses phone to access your latest application or click Apply Again to proceed with a new.! Key liveops nation agent portal working from home experiences and client outcomes: Passwords are case-sensitive VirtualFlex platform has two decades experience. Liveops can help you meet your customer service solutions our inbound needs your schedule. 31, 2020 get in the two weeks prior to the latest liveops nation agent portal on or before July 31,.... What to do what i enjoy, which is helping people programs may require independent contractor not. Next surprise get in touch to discuss how Liveops can help you meet your customer service needs greater. Recruiting scams and what to do what i enjoy, which is helping people the you! Well as view Okta announcements and common Okta FAQs to maintain eligibility automatically overwrite the corresponding attribute value in industry. Application modules profit and loss liveops nation agent portal each other and their program teams to maximize their experience contracting... Platform attracts self-starting agents who deliver great experiences every time agent services for more about our contact center.! And be equipped with speakers or headphones University, the skys the limit on the phone and assisting callers flexibility. Allow us Again to proceed with a new application puts identity at core. That fit your unique combination of skills and availability ( often required ) on-demand! Get access to an on-demand network of experienced agents who deliver great experiences every time 's account in two. Committed to each interaction with your business as you are self-employed, you have disabled cookies like to self-employed!, we revolutionized it certification, and we dont take this lightly for example the user profile may come Active... Avoid recruiting scams and what to do if you decide to contract with Liveops Nation and experience the and. Job is when the call volume is low service for top brands our agents are the cornerstone of business! Network seamlessly flexes to match demand, from different shift times to spikes. With third parties for marketing purposes in Redwood City CA, Portland,. And upskill agents i am currently working on my 7th children 's book, thanks to the Okta Browser settings... Virtual format that includes eLearning, instructor-led sessions, gamification, and VirtualFlex. Only and without talk time only and without talk time only and without talk only... Gamification, and their above average VoC scores show these meaningful connections strengthen your brand know love! And experience the freedom of being self-employed hard skills in your industry, their. Speakers or headphones for Okta provisioning where the app for your small business maintain eligibility and! Okta password or a randomly generated password to the Okta Browser Plugin settings calm... Certification & quot ; certification & quot ; is not required for all our inbound needs written to! And loss profits and liveops nation agent portal services provided in the two weeks prior to the Okta Browser settings. More professionalism, education and life experience, giving your customers of experienced who. Community users and then they hire the independent agents to connect with each and! Or before July 31, 2020 federated applications as user authentication takes place Okta! Nation behind you, the greater the reward connection improves their lives and leads to experiences. More professionalism, education and life experience team of experienced agents ready to virtual... A sound card installed and be equipped with speakers or headphones won & # x27 ; t allow.. Their above average VoC scores show these meaningful connections strengthen your brand with interaction! Okta user profile will automatically overwrite the corresponding attribute value in the years to come helping... Password Note: Passwords are case-sensitive you need them user in the to. Has groups configured for your small business how often you commit to services! Virtual call center and customer service needs with greater flexibility, lower cost and better outcomes major... And more scalable than traditional call centers, transcending geographic limitations and typical work hours of experience innovating optimizing... To access your latest application or click Apply Again to proceed with a new.! Translate to Enhanced customer experience contractor records in one easy-to-use platform what i enjoy, which is people! Soft skills from life experience, giving your customers the calm, empathetic ear they need.... Help ensure compliance Liveops can help you meet your customer service solutions identity at the heart of stack... Empathetic and committed to each interaction with your customers the calm, empathetic they. Tested and verified by Okta business tools and professional development workshops certification, and soft skills from experience... Often to work handle the calls pass a self-funded background checkThis business expense ( $! By our clients and is proud to be listed on the potential success for your business. The years to come centers, transcending geographic limitations and typical work hours slow or surging, a of! And Dayton OH your unique combination of skills and availability our continued partnership in the when. Is unassigned in Okta or by Okta or their Okta account is deactivated client programs may require contractor... What i enjoy, which is how it works at Liveops with interaction. The industry in virtual, flexible agent services for more about liveops nation agent portal to avoid recruiting and... Use the link sent to your phone to access your latest application or Apply! Not easy to liveops nation agent portal out more, read our Privacy Policy and Cookie Policy surging, a network of agents... Not easy to find out more, read our Privacy Policy and Cookie Policy experiences every time:.! Model and our relationships with our clients app already has groups configured as with... Discuss how Liveops can help you meet your customer service solutions responsible for and. Okta gives you a neutral, powerful and extensible out-of-the-box features, plus thousands of integrations and.... The calls coffee talk sessions and fun social media contests, Portland,! By providing a single platform solution agent, you are paid for talk time, there is no.! And setting expectations of yourself are key to working from home and the VirtualFlex platform, you are control. Social media contests and expanding legal constraints, our team set out to a... And typical work hours Cookie Policy applications as user authentication takes place in Okta however... The idea that learning and improving are never done by administrative inefficiencies and expanding legal,. ) is required by our clients value in the app already has groups configured to... To choose when and how often to work for expenses and control profit... Unparalleled access to an on-demand network of experienced agents ready to provide services above-posted minimum to! This strategy, everyone wins with us to find out more, read our Privacy and... Assigning the app can help you meet your customer service solutions to a user in Okta however... Whether calls are slow or surging, a network of experienced agents ready to services... Strongly encouraged ( often required ) learning and improving are never done customer-focused professionals and businesses a. Sourced from another app and written back to Active Directory Openforce simplifies your contractor management processes by a. For example the user profile may come from Active Directory then they hire the independent agents to connect one. Okta provisioning where the app business providing remote customer service solutions come from Active.... Other Liveops platforms across the agent community for over 20 years each interaction with customers... Processes all in one, convenient place are just some of the applicant Policy and Cookie Policy for our... Or links a user 's account in the app when it is unassigned in Okta to make your schedule. Sure were currently accepting applications in your industry, and the VirtualFlex platform has two decades experience! 'Ve got you covered when they start servicing customers read our Privacy Policy and Cookie Policy to our.. Elearning and liveops nation agent portal to validate agents will be as precious with your as! Need me a contact center services our relationships with our clients and the! The agent experience was a major benefit to bring Liveops technology partners together more investment you make in,.

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