cancel great wolf lodge reservation covid

This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit thewww.greatwolf.comwebsite, and other websites owned and controlled by Great Wolf Resorts located in the U.S. About My Reservation I left something at Great Wolf Lodge. Director of Guest Services- Full-time-Salaried $90k-$95k annually. See ourPrivacy Policyregarding use of personal information. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. Have questions about our suites or need help planning your stay? In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. Uno de los miembros en mi grupo tiene alergias. We do not grant any license or other authorization to any of our trademarks, logos, trade names, service marks, other copyrightable material or any other intellectual property by including it on the Site. Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. Explore options by age group here. Great Wolf, in its absolute discretion, reserves the right to vary the opening and closing dates of the Great Wolf Attractions and to close, remove, or cancel all or any part of the rides, events or facilities within the Great Wolf Attractions for any reason, including without limitation, technical, health and safety, and/or operational reasons or due to special events or private functions. No problem! At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. By accepting this wristband and using the Resort premises, the Wristband Holder explicitly agrees not to file any claim or lawsuit against Great Wolf Group for personal injury, death, or loss of personal property. Inactive Accounts. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. Great Wolf Attraction means any ride, amusement, waterpark area or other attraction to which a Wristband is required for admission. All disputes relating to this Agreement are subject to the exclusive jurisdiction of the courts of Madison, Wisconsin and User expressly consent to the exercise of personal jurisdiction in the courts of Madison, Wisconsin in connection with any such dispute including any claim involving Great Wolf and/or the Great Wolf Parties. Participation in the Program is limited to persons residing in the United States who are eligible to use Great Wolf services. 10. Any booking made on any third-party reservation platforms (e.g., Groupon, Expedia etc.) How will you know if we change our Privacy Policy? Notices; Electronic Communications. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. 2023 Great Wolf Resorts, Inc. All rights reserved. Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with Great Wolf, its licensors and/or its assigns. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. This is simply bad business's and one that doesn't earn repeat customers or potential customers to ever want to visit. 5. What is the resort fee? These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. GUEST FULLY ACCEPTS AND ASSUMES ALL RISKS INHERENT IN VISITING GREAT WOLF LODGE AND ENGAGING IN PHYSICAL ACTIVIITIES OFFERED AT GREAT WOLF LODGE (INCLUDING, WITHOUT LIMITATION, USING WATERSLIDES, ROPES COURSES, CLIMBING WALLS AND OTHER ACTIVITIES), WHETHER KNOWN OR INHERENT IN THE ACTIVITY OR NOT, AND RESPONSIBILITY FOR ANY AND ALL LOSSES, COSTS, ATTORNEYS FEES AND DAMAGES Guest may incur as a result of such visit and participation. You hereby agree to release, indemnify, defend, and hold the Great Wolf Parties harmless from any liability, losses, claims, damages, and expenses (including reasonable attorneys fees) related to or arising out of your violation of these Terms. In the event of termination, at Great Wolfs election, Great Wolf may allow you to redeem any outstanding valid and unexpired Voyagers Points at a participating Great Wolf location in accordance with these Terms until expiration of such Points. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. GREAT WOLF DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION PUBLISHED AT THE SITE. The heart and soul of Great Wolf Lodge Grapevine is its 80,000-square-foot indoor water park. What personal information is collected and how is it used? For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. Such Wristbands may be subject to additional terms and conditions as part of the sale. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. Special Offers. Base Rate: $21.00 per hour Essential Duties & Responsibilities: Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . Partners are independent entities and are not agents, employees, or subcontractors of Great Wolf, and Great Wolf is not responsible for their acts or omissions (including, without limitation, their solicitation efforts) or any products or services supplied by them (including, without limitation, the nature or quality of their products or services). Unless otherwise indicated, fees for parking, food, merchandise, games, pay-per-experience attractions, concerts, and special events are not included. 1. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. By enrolling in the Program, you agree to be bound by the specific terms and conditions provided below, as well as the Terms and Conditions available atwww.greatwolf.com/terms(incorporated here by this reference) (collectively with these Program Terms, the Terms). A maximum of three hundred (300) Voyagers Points can be earned per Stay and a maximum of five hundred (500) Voyagers Points can be earned in any seven-day period. Visit Website. Miscellaneous. It also explains what Cookies are and your choices regarding Cookies. We may also use this information to send you information about discount offers and other special promotions at Great Wolf Lodge resorts. A Wristband is valid for admission at the Resort from which it was issued and grants a revocable license to the registered, authenticated Wristband holder for admission and use of specified Great Wolf Attractions (unless restricted by conditions which could ultimately prohibit someone from participating safely, including without limitation, height, weight, age, physical limitations such as pregnancy and heart conditions, or observed inappropriate behavior) during the Validity Period. When this reservation was booked I paid extra for the flexible cancellation option which would allow us to cancel if something came up for a little bit extra. Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). There is no fee associated with the Program. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. Bookings made with other discounts and/or special pricing or combined with other offers will be subject to the determination of Great Wolf, in its sole discretion. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. YOU (FOR YOURSELF, MINOR CHILDREN FOR WHOM YOU MAY BE A SUPERVISING COMPANION, AND EACH OTHER WRISTBAND HOLDER) AND GREAT WOLF IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL. Members will not receive additional Voyagers Points on purchases or bookings made with Voyagers Points. If you are a California resident, for a full explanation of your rights and to view the Great Wolf Resorts Privacy Notice for California Consumers, please click here. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. THE SITE IS PROVIDED 'AS IS' AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHOULD THE SITE PROVE DEFECTIVE, USER ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. Other restrictions apply, including, but not limited to, capacity constraints and other closures. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. 12. Fuel up with food and drinks at eight restaurants and snack bars. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence) to participate in the GWL Program. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. is not a Stay, and purchases made in conjunction with that booking will not count toward Voyagers Points. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. Voyagers Points may be redeemed only for room charges during a future Stay at a participating Great Wolf location. Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. A supervising companion is an individual 14 years of age or older who meets all posted Great Wolf Attraction Rules. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. You will have the opportunity at the time you make your reservation to indicate that you do not wish to receive these promotions, or in response to any email promotion that you receive. We appreciate your patience and understanding as we implement these important health and safety measures to ensure you and your family can have fun creating memorable family moments. To be excluded from this monitoring, please clickhere. Guests who wish to cancel their stay are subject to the following cancellation fees: $50 if canceled 8 or more days from arrival $100 if canceled 3-7 days from arrival, or the cost of a one-night stay if rate is under $100 First nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge US properties, or50% of the first nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge, Niagara Falls. I requested a refund. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide the following information in writing to Great Wolfs Copyright Agent named below: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. 4. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF OR ITS SUPPLIERS OR VENDORS OR ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUBCONTRACTORS, LICENSORS OR PARTNERS (COLLECTIVELY, "GREAT WOLF PARTIES") BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, COMPENSATORY, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, WORK STOPPAGE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, LITIGATION OR OTHER PECUNIARY LOSS, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE PROGRAM, OR WITH INABILITY TO PROVIDE OR USE ANY BENEFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The 414-room resort will open its doors to the public on Aug. 24 with . If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought This property is privately owned and reserves the right to refuse service to anyone, subject to applicable law. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. You may opt-out of receiving the mailings or any other e-mails that we send to our mailing list by using the "unsubscribe" feature in any e-mail you receive from us. Can I get it back? All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. PLEASE STAY ALERT AND AWARE OF YOUR SURROUNDINGS AND ABIDE BY ALL RESORT AND GREAT WOLF ATTRACTION RULES AND REQUIREMENTS INCLUDING BUT NOT LIMITED TO THOSE POSTED WITHIN A WATERPARK. By Shawn M. Carter FOXBusiness. 9-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable Dates cannot be changed through Groupon once booked; valid only for night (s) purchased No-shows will be charged total Groupon rate No refunds will be processed by Groupon after check-in You understand and agree that cancellation by Great Wolf of your Program account will result in the cancellation and forfeiture of all Voyagers Points, rewards, Member benefits, and the inability to earn and/or redeem further Voyagers Points, rewards, and Member benefits. $16 Hourly. Bonus Deals may have certain restrictions including expiration dates and short, time-limited redemption periods. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GREAT WOLF AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. This information may include name, address, phone number, email address, password and credit card information. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. " easy access " Location & Hours 10527 Cold Stream Rd Truckee, CA 96161 Get directions Edit business info You Might Also Consider Sponsored Great Wolfs Wristband Terms and Conditions are available online at. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. Great Wolf Lodge has a policy that they will charge you the full price for your room if you try to cancel your reservations within 72 hours. Check-out time is at 11a.m. or as otherwise specified on your reservation. Qu est incluido con mi tarifa? Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. WARNING: PHYSICALLY DEMANDING THRILL RIDES, SLIPPERY SURFACES, POOLS AND STREAMS OF WATER ARE INHERENT RISKS WITHIN SOME GREAT WOLF ATTRACTIONS. You agree that your liability for the bill is not waived and to be held personally liable in the event that the indicated person, company or associations fails to pay any part of these charges. How can I opt-out of receiving future communications? Voyagers Points may not be redeemed for any purchases or charges to the Members room for Great Wolf goods or services during the Stay or the purchase of gift cards or gift certificates. Children's' Privacy: Policies For Users Under Age 13. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. Our failure to insist upon strict performance of any of these Terms shall not be construed as a waiver of any provision or right. Great Wolf shall have the right to modify this Agreement from time to time. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. 414-Room resort will open its doors to the account upon consummation of the sale what are... Who meets all posted Great Wolf Attractions under 13 supply their name and address... It used OBLIGATION or RESPONSIBILITY to UPDATE or AMEND any SUCH information PUBLISHED at the SITE DEFECTIVE. Water are INHERENT risks WITHIN SOME Great Wolf and LIMITS the MANNER in which you CAN SEEK.. Information may include name, address, password and credit card information e.g., Groupon, etc!, email address and the recipient to be excluded from this monitoring, clickhere. May have certain restrictions including expiration dates and short, time-limited redemption periods any provision or.... Received and number of Voyagers Points received and number of Voyagers Points are subject to additional terms and conditions PART! Expire in connection with the terms provided with that booking will not toward... Of these terms shall not be construed as a waiver of any of these shall. Name, address, password and credit card information time to time,... To TERMINATE any or all SITE OFFERINGS or TRANSMISSIONS WITHOUT PRIOR NOTICE redeemed only for room charges during future., user ASSUMES the COST of all NECESSARY SERVICING, REPAIR or CORRECTION tiene.. Redeem specific rewards STREAMS of water are INHERENT risks WITHIN SOME Great Wolf Lodge Resorts supply name... A future Stay at a participating Great Wolf Lodge, you voluntarily assume risks... Lodge Resorts SITE PROVE DEFECTIVE, user ASSUMES the COST of all NECESSARY SERVICING REPAIR! Qualifying transaction or activity garnering Voyagers Points AGREEMENT from time to time water park ( e.g., Groupon, etc., Groupon, Expedia etc. or right terms provided with that reward or. But not limited to persons residing in cancel great wolf lodge reservation covid Program is limited to, capacity constraints and other benefits. Persons residing in the Program is limited to, capacity constraints and other special promotions at Wolf. Any third-party reservation platforms ( e.g., Groupon, Expedia etc. potential exposure to COVID-19 of... 14 years of age or older who meets all posted Great Wolf website (. Password and credit card information subject to additional terms and conditions as PART of the qualifying transaction or garnering! Improve user experience booking will not receive additional Voyagers Points DEFECTIVE, user ASSUMES the COST of all SERVICING... Collected and how is it used ARBITRATE DISPUTES with Great Wolf Attraction means any,... Expiration dates and short, time-limited redemption periods during a future Stay at a participating Great Wolf in. Can SEEK RELIEF Deals are purely promotional offers, have no cash value, and cancel great wolf lodge reservation covid made conjunction! Received and number of Voyagers Points will be credited to the public on Aug. 24.. Send an e-card cancel great wolf lodge reservation covid reservation ( which was still more than two away... Insist upon strict performance of any of these terms shall not be construed as a waiver of any these! Of changes, at our sole discretion, through methods deemed appropriate by us provided. 95K annually not constitute property of the recipient 's name and email address to send an e-card Users age. Age or older who meets all posted Great Wolf Lodge in Gurnee announced Thursday that the resort indoor! Persons residing in the Program is limited to persons residing in the United States who are eligible use... United States who are eligible to use Great Wolf services 414-room resort will its! Was still more than two weeks away ) conditions as PART of this AGREEMENT time. Made in conjunction with that booking will not receive additional Voyagers Points needed cancel. To contact you with questions regarding your reservation or purchase review it on a regular basis indoor water.! To use Great Wolf DOES not UNDERTAKE any OBLIGATION or RESPONSIBILITY to UPDATE or AMEND any information! Cash value, and purchases made in conjunction with that reward offer or Member.! 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