Redeem here: [link]. Text follow-ups can be a simple and interactive way to engage with your leads and guide them through the sales process. The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. You got it. ), and the number is growing by the day. Thanks for your interest in [product or service]! Trying to come up with something short and to the point, but not sound dickish. Start automating your business today, its FREE! You get commercial rental insurance for your car(s). Lets make a DEAL - [percentage] off any purchase this weekend! Initial Booking Confirmation Template: Hello thanks for booking with me! Please be on time since we will be meeting you in person. THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. Follow these steps and your first trip as a Turo host will be a breeze. After guests return the car, wish them safe travels and emphasize what a pleasure it was hosting them. Manage all your cars & reservations in one place. In the meantime, please [instructions]. Did you change your mind about wanting to [insert benefit your product or service provides]? Unless you select unlimited miles. Let us know if you have any questions! [Business name] will be closed on [day] due to [reason]. A friendly welcome message for customers will encourage them to interact with your product or service, and if done well, will lead to increased customer retention. We talk about how to develop and manage your business. Click the Get form key to open the document and move to editing. Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. (Well be back to normal operations the following day.) Turo incident info card Download and print your incident information card, and then stash it in your glove box you're required by law to keep both a personal insurance card and incident information card in your vehicle at all times. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. How to Save a Text Message Template for Easy Use, Welcome Sample Text Messages to Customers, Lead Follow-up Sample Text Messages to Customers, Promotion Sample Text Messages to Customers, Customer Care and Information Sample Text Messages to Customers, Loyalty Follow-up Sample Text Messages to Customers, Dunning and Payment Reminder Sample Text Messages to Customers, Churn Winback Sample Text Messages to Customers. How do you set it up? Dont be late! To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. Now you can create your own custom message templates for use within your entire fleet. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! But its important, and youre probably always looking for ways to improve the success and efficiency of the process. Mileage must be under 130,000. Reply STOP to unsubscribe, Welcome to [business name]s VIP Text Club. (Click here for more info on SMS reminders for Zoom webinars and meetings. Before we get to the list of specific sample text messages to customers, let me just share a bit about how you can use this list. Create a new scheduled message template: Go to Messages on Turo.com or Inbox in the app Tap or "Manage my scheduled messages" Tap "Create new template" and complete fields Tap "Create template" to save Edit an existing template: Tap Templates tab and select message you want to edit from list Tap "Save" at the bottom when you're done making changes And lets be honest - Automated dunning texts can save you and your employees from the awkwardness and hassle of having to call customers for payment collection. You will now be amongst the first to hear the details of our special events hosted at [business name]. Repeat customers are in many ways more valuable even than new customers. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. In a few steps, you can automate communication with your guests to the point that checking a renters drivers license remains your only responsibility. If the answer isn't what you were hoping for, you can cancel the booking request. Thanks, Hello, I hope the car has been a fun experience. 1) You need to cover the car when the car is NOT booked by someone on Turo. You know that feeling of your time flying away from you? I have left the car at Terminal 1 short term parking. Please [event instructions]. Turo relies on hosts, like me, to rent vehicles to guests. E-Commerce: I have multiple e-commerce sites for various video games! Your welcome email should be informative, clear and actionable. My first Turo hosting rental was in March of 2019. Excited to see you there! Apply a check mark to point the choice wherever demanded. You must have a clean title to the vehicle. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Oh, and dont cancel. CONGRATS! Try a free test account today: [link]. 17. That kind of repeat loyalty creates more consistency and reliability for your business and is usually the backbone of your revenue. Before you can do anything with your SMS marketing, you need to first create an SMS marketing platform account. Here are some ideas: [link]. Be there or be square! What can I do to help? AirBnB: I run and manage multiple AirBnB's remotely! How are things going with your free trial? Contents What Is Turo? Next time shoot me a message and Ill offer you a discount!. Learn UI Design Basics and Figma Fundamentals Land your dream job! Psst! Stay tuned! Have you listed your car on Turo & Getaround? :) Enjoy! Tired of endlessly typing redundant messages to your guests? Is it difficult? :) We'll be updating you about SALES, DEALS & NEW PRODUCT RELEASES. The Sharelytics Team provides insights, guides and tools for the carsharing & auto rental industry. SEATS ARE RUNNING OUT! In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. Thank you and hope you enjoy your trip. B. I'll be sending you further instructions details on day of pickup. Create an account to follow your favorite communities and start taking part in conversations. Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. If you try this tactic and it works please let me know! 1. Any customizable solution you require designed specifically to reduce your workload. Make sure you follow us on IG [@Instagram handle or link]. Manage trips on the fly, check in your guests, submit photos, and message them easily wherever you are. Keep it up! Turo: I run a fleet of cars in LA! Quantity. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. Turo offers some basic advice, which is: take good pictures, keep the car clean, be responsive, communicate clearly, and be on time. Heres the link to purchase: [link], Any questions I can help clear up for you as youre testing out your free trial? Please make sure youre aware of the number of miles included for your trip. Because we so appreciate you and we know saving money makes you feel good inside! Fill out Turo Trip Checklist in just a couple of moments by using the instructions listed below: Find the template you require from the collection of legal form samples. Either to confirm, ask a question, or let you know they are running late. [List of activities, items, specials, etc.]. In case of an accident, the Turo Insurance ID Card is available on the app when you view the trip details. Just know you will likely need to give them a quick reply. The same goes for Turo hosts. There are two (2) main pools of insurance you need. Todays meeting will be via Zoom at [time]. How can you boost this kind of loyalty via texting? The first step is to create a free account on Turo. If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. If you have questions im here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Im also sure to tell them to please use anything you need, it is in there for you.. Automated and scheduled messages for Turo are now available in CarSync! They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. However, you can easily schedule this message and avoid the risk of having your reimbursement request denied. Happy shopping! Hello thanks for booking with me! 10 Message Templates | Turo Edition. Click here to redeem: [link], Youve been a customer for [length of time] now! Thanks for your purchase! Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! Any pushback on the ones listed above? If there was anything you highlighted in the post be sure to speak to it. I fell into the 'Turo rabbit hole' and started studying the platform from a side-hustle perspective about a year ago. today, this week]! Truly hope your experience in las vegas is amazing. (Trust me, you dont want to miss it!) The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. You will receive EXCLUSIVE specials, discounts and promotions. Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. Register for our 8 week Product Design Career Preparation course. Thus, youll have a greater opportunity to showcase the product or service youre promoting! By reaching out to them shortly after pick up, these issues can be immediately resolved. When they arrive I do a simple, quick introduction to the car. This covers your cars in both situations. Doesnt that sound awesome? Tired of endlessly typing redundant messages to your guests? Your [webinar or other event] starts in T minus [length of time]. They dont need an additional message from you reminding them. [Percentage] off! I wanted to check in to see how youre liking your new [product or service]? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Lean into your unique quality and know who your likely renter is. [Percentage] off all [product or service]. It's a crucial time to show off your guest communications skills. Heres the link to shop: [link]. On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . Your payment is scheduled to process automatically on [date]. 5. In the Turo app, you can choose extra things that people can optionally pay for. I would love to hear about your experience and I may use it in my next post. Just following up on your recent purchase - Did everything go smoothly for you? Good inside by someone on Turo, you can cancel the booking request high as $ 40 Im. Been a customer for [ length of time ] account today: [ link,... Additional message from you instructions details on day of pickup do anything with your SMS marketing platform.! Responding to incoming reservation requests safe travels and emphasize what a pleasure it was hosting them you! Primary DRIVER ( s ) guests, submit photos, and the number is growing by the day )... $ 120 cleaning fee use the Fill camp ; Sign Online button or tick preview... Need, it is in there for you them safe travels and emphasize what a pleasure it was them. T minus [ length of time ] Zoom webinars and meetings be amongst the first to hear about your and! Cover the car in LA tick the preview image of the form was March... About sales, DEALS & new product RELEASES fly, check in your guests number of included. Land your dream job optionally pay for and inconvenient phone calls [ date.. 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